Where can Secretlab Digital Gift Cards be used?
Secretlab Digital Gift Cards are only redeemable on the same store they were purchased in. For example, a Secretlab Digital Gift Card purchased on our Europe store (secretlab.eu) can only be redeemed on our Europe store!
Do the Secretlab Digital Gift Cards expire?
No, our Secretlab Digital Gift Cards never expire.
Can a Secretlab Digital Gift Card be used more than once?
Yes, provided there is still a balance remaining on the Secretlab Digital Gift Card.
Can more than one Secretlab Digital Gift Card be used towards a purchase?
Yes. A customer can redeem another Secretlab Digital Gift Card during checkout.
Can a Secretlab Digital Gift Card be used to buy another Secretlab Digital Gift Card?
No, you can't use a Secretlab Digital Gift Card to buy another Secretlab Digital Gift Card.
Can a Secretlab Digital Gift Card be used to pay for shipping and taxes?
Yes, Secretlab Digital Gift Cards are applied to the final order total which includes shipping and taxes.
Can Secretlab Digital Gift Cards be used in conjunction with a discount code?
Yes, Secretlab Digital Gift Cards are a form of payment.
Can I split an order between a Secretlab Digital Gift Card and a credit card?
Yes — but only if your order total exceeds the value remaining on your Secretlab Digital Gift Card. The remaining balance can be paid using other payment methods.
Can I use less than the full value of my Secretlab Digital Gift Card?
No — it isn’t possible to partially redeem the Secretlab Digital Gift Card unless the order total is less than the gift card balance.
Can I exchange my Secretlab Digital Gift Card's remaining balance for cash?
While the remaining balance of your Secretlab Digital Gift Card cannot be exchanged for cash, you can keep them for as long as you like until your next purchase, as our Secretlab Digital Gift Cards do not expire!
I purchased a Secretlab Digital Gift Card, can I refund it?
Yes. You can cancel and refund unused Secretlab Digital Gift Cards. Partially used Secretlab Digital Gift Cards can't be refunded.
I received this Secretlab Digital Gift Card as a gift. Can I get a refund?
We are only able to cancel unused Secretlab Digital Gift Cards, and the value is refunded to the original purchaser of the Secretlab Digital Gift Card.
Am I still able to pay via financing if I pay using a Secretlab Digital Gift Card?
If the value of your Secretlab Digital Gift Card covers the total cost of your purchase, then you won’t have to! However, if the total cost of your purchase exceeds the value of your Secretlab Digital Gift Card, then you can select financing as your payment method, however do note that this would be subject to the minimum loan amount set by the installment provider.