Experience maximum
comfort, sooner.

We ship to residential or commercial addresses in the 48 contiguous United States, excluding military APO, FPO, and DPO destinations.

If you have a special delivery request, such as calling in advance, scheduling delivery dates, or leaving the package in a specific location, please reach out to courier service directly after placing your order.

We deliver your order straight to your address via FedEx & UPS. You’ll receive an email with a tracking number when your order ships, so you can easily track your order. Please ensure that you’re home on the day of delivery to receive your order.

Our warehouses are based in Tennessee and Utah. Under normal circumstances and subject to stock availability, your order will be processed within 1 working day, and delivered within 3 working days*.

* Exceptions may apply to distant and/or less accessible locations. We do not ship to PO boxes and Military APO, FPO and DPO destinations.

** Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.

Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.